Frequently Asked Questions

Members Only Car Pros is a new online car buying service for members of organizations, to purchase a vehicle on a platform which minimizes the cost and maximizes the pleasurable experience of buying a new car. Check out what we do.

Yes—our car buying service is offered for one flat fee of $499. Once you agree to our service terms and conditions, you’ll be directed to the secure payment screen to begin the process. If you have any questions, our team is always available to help before you sign up. Learn more at mocarpros.com.

Yes—we strive to find your dream car as close to your preferred location as possible, but our primary goal is to match you with the right car that meets your requirements. If that means locating the perfect car in another state, we’ll do everything we can to make it happen.

MoCarPros works with a nationwide network of partners to get you the car you want at a competitive price. See our process.

Follow the process outlined in the website by first telling us what your dream car is, agreeing to our process and submitting our $499.00 flat fee payment.

Your assigned Car Pro will typically respond within one business day to review details and begin the search for your dream car. Your Purchase Pro will keep you informed throughout the entire process. A close partnership between you and your Purchase Pro allows us to move quickly once your vehicle is located and expedite the purchase process.

Our goal is to find your new car and help finalize the purchase as efficiently as possible. While some challenges may be outside of our control, we’re with you every step of the way to navigate any obstacles and deliver an experience our customers are happy to recommend.

Yes, We use a third party called Deluxe Payment Platform which for over 100 years have been a trusted payments and data leader. Today, their solutions connect 3 million small businesses, 4,000 financial institutions and hundreds of the world’s leading brands such as MoCarPros with customers and their money.

We are a non-profit corporation dedicated to helping our customers find their dream car. Our $499 flat fee offers one of the most economical ways to purchase a vehicle—without the stress of negotiating with dealerships. By eliminating the hassle and focusing on savings, we allow our customers to enjoy the buying process and celebrate the excitement of driving their dream car.

Through our process we have been successful in not only developing partnerships with car sellers but also streamlining our purchasing process. When using our experienced staff we pass all savings onto you. MoCarPros does not have any formal agreements with dealerships so our goal is to find the best deal for you.

MoCarPros is committed to finding your dream car within your budget, with full transparency throughout the process as outlined in our Service Agreement. We work closely with you every step of the way and continue the search until you’re completely satisfied and driving the car of your dreams. Bottom line is, if we can’t find you the car of your dreams a full refund will be honored.

We understand that changes can occur during the process. If MoCarPros has already begun the vehicle search based on the buyer’s direction, we will evaluate the situation and refer to our Service Agreement for guidance. Our goal is always to work collaboratively with our customers to ensure mutual understanding and a positive outcome when purchasing a dream car.

MoCarPros is a vehicle buying service, and any discount we secure is fully transparent and passed directly to our customers. That’s the beauty of our service—you pay a flat fee, and we work to get you the best possible deal with no hidden costs or fees.

Red flags at a dealership include unclear pricing, unexplained fees, pressure to focus only on monthly payments, and reluctance to provide written details. Transparency and consistency in pricing information are key indicators of a straightforward transaction. MOCarPros navigates through these red flags on your behalf.

Although MoCarPros maintains and may seek cooperative business relationships with automobile manufacturers and dealerships, MoCarPros remains an independent non-profit car buying service company and is not endorsed by or sponsored by any specific automobile manufacturer or dealer.

MoCarPros generally licenses vehicle photos from independent photographers and/or companies that specialize in photographing specific vehicle models. In most cases, these images are not provided by automobile manufacturers. As a result, angles, orientation, lighting, and other visual details may differ from images shown on a manufacturer’s website. Vehicle photos are for reference purposes only and do not imply endorsement, affiliation, or sponsorship by the automobile manufacturer of the photographed vehicle.

The best price from the seller is passed directly to the buyer—no hidden fees, full transparency. Any documentation received from the seller is shared with the buyer for full review and approval before moving forward.

When you submit your information, a Purchase Pro will gather all the details you provide to help expedite the search for your perfect car. Any missing information on the vehicle requirement form will be reviewed and added as needed. Throughout the buying process, your Purchase Pro will actively search for a vehicle that meets your specified requirements.

Yes—we are committed to fully protecting our customers’ information and ensuring you experience no undue burden from our process. Learn more in our Privacy Policy.

Yes, when possible, we utilize an in-house preferred delivery provider. We understand that finding the right vehicle can feel overwhelming, and ensuring it’s delivered safely and on time is just as important. That’s why we’ve partnered with OAS (onlineautoshipper.com) to offer an efficient, reliable, and cost-effective solution for delivering your new car.