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Last Updated: April 15, 2026

Welcome

Members Only Car Pros and its affiliates (collectively, “our,” “us,” or “we”) operate websites, provide information, products, and services through mobile and other applications, and develop software.

We refer to these as “site(s),” “service(s),” or “our sites and services.”

This privacy policy applies to our sites and services on which we display or post a direct link to this privacy policy. This privacy policy does not apply to those sites and services that do not display or link to this privacy policy, or that have their own privacy policies. However, we often acquire new companies to expand our business. Some acquired companies may operate under their own privacy policies until we integrate their privacy practices with ours.

This privacy policy applies to all users of our sites and services and covers what information we collect and why we collect it, how we use the information we collect, and the choices you have to access and update that information.

Please familiarize yourself with our practices and let us know if you have any questions.

By using our sites and services, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this privacy policy. Each time you use our sites and services, the current version of this privacy policy will apply. If you do not agree to this privacy policy, please do not use our sites or services.

Personal Information that You Provide to Us

Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our sites and services, depending on the site or service, we may collect the following personal information directly from you:

• Account or Registration Information: Name, address, email address, telephone number, birthday, user account name, and password.

• Contact Information: Name, addresses, email addresses, social media account names, and/or telephone numbers.

• Payment Information: Bank account numbers, routing numbers, credit/debit card number, expiration date, and CVC (retained by third-party payment processors).

• Sensitive Information: Driver’s license and/or Social Security Number.

• Personal Profile or Service Information: Interests, social media interactions, preferences, physical characteristics, photographs, biographical/demographic information (such as gender).

• Transaction Information: Interactions with sites, services, merchants, dealers, partners, communications, and applications.

• Geographic Location Information: If enabled by your device or IP address.

• Access to Your Data: If authorized to retrieve data from other systems or third parties.

• Product Preferences and Submissions: Information submitted through forms, vehicle requests, quizzes, forums, uploads, or free-form entries.

You voluntarily provide this information directly to us.

Other Information We Automatically Collect through Cookies and Other Technologies

We or third-party providers may automatically collect technical information such as IP address, browser type, device type, domain name, GPS location, UDID, device size, and other hardware/software information.

We may also collect usage data including visit dates/times, pages viewed, time spent, return visits, click-stream data, preferred language, and activity outside our network.

2.1 Cookies

We use cookies, pixels, beacons, and mobile identifiers to:

• Recognize you across sites

• Improve user experience

• Increase security

• Measure usage and effectiveness

• Serve advertising

You may control cookies through your browser settings.

We may use Google Analytics and other third-party tools. To learn more or opt out, visit Google’s privacy and ads settings pages.

Our site uses a third-party service to match browser cookies to your mailing address. We then use another company to send special orders through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.”  To opt-out of receiving our direct mail, you may send us an email, call us, or send a written request. We will honor those requests, but please understand that it may take 90-days for such mailings to end.

2.2 Do Not Track

We currently do not respond to “Do Not Track” browser signals.

Our Bases for Processing Information

We collect and process personal information based on:

• Legitimate business interests

• Security and fraud prevention

• Third-party service provider interests

• Your consent

• Contract performance

• Legal obligations

• Protection of vital interests

How We Use Personal Information

4.1 Personal Information You Provide

We may use your information to:

• Fulfill contracts and subscriptions

• Enable site features

• Process payments

• Send notices and updates

• Verify information

• Provide customer service

• Customize user experience

• Conduct surveys and promotions

• Prevent fraud and enforce terms

• Conduct research and analytics

• Share offers from third parties

• Run statistical research

We may also use personal information for other disclosed purposes or with your consent.

4.2 Automatically Collected Information

We may use automatically collected information to:

• Remember returning users

• Analyze trends and behavior

• Gather demographic data

• Customize ads and content

• Conduct market research

Sharing Personal and Non-Personal Information

We may share personal information:

• With service providers (hosting, analytics, payment processing, marketing, etc.)

• With lenders, dealers, financial institutions, brokers, and referral partners in response to your request

• To comply with legal obligations

• To protect rights, prevent fraud, or address emergencies

• During mergers or acquisitions

• With affiliates and subsidiaries

• With co-branded partners

• With your consent

Non-personal information may be shared for marketing and analytics purposes.

Accessing and Updating Personal Information

You may:

• Log into your account to update information

• Close your account

• Manage email preferences

• Disable geolocation through device settings

For assistance, email: privacy@mocarpros.com

Certain records may be retained for legal, accounting, dispute resolution, or technical purposes.

Storing Personal Information

We retain personal information while your account is active and as necessary for legal, contractual, fraud prevention, or operational purposes.

Email and Other Communications

By providing your information, you consent to contact via phone (including automated dialing), SMS, prerecorded messages, and email regarding vehicle purchase, finance, or service.

Your submission may be transferred as a sales lead to dealers or related parties.

Text Messaging

We may offer SMS services for sending and receiving messages.

Opting Out

You may opt out of:

• Requested communications (unsubscribe link or email)

• Promotional communications

• Certain sales of personal information (see CCPA section)

Some transactional communications may not be opt-out eligible.

Protecting Personal Information

We use safeguards including:

• Transport Layer Security (TLS)

• Firewalls

• Monitoring systems

• Administrative controls

No system is 100% secure. Use of the Internet is at your own risk.

Payment data is processed by third-party providers and encrypted during transmission.

Linked Websites and Services

We are not responsible for third-party privacy practices. Review their policies before sharing information.

Social media features may collect and share personal information according to their privacy policies.

Children’s and Minor’s Privacy

Children under 13 may not use our services. We do not knowingly collect information from children under 13.

Users must generally be 18 years or older.

Intended Users

Our services are intended for U.S. users. Information may be processed and stored in the United States or other countries where our cloud providers operate.

California Privacy Rights (CCPA)

California residents may have rights to:

• Request disclosure of collected information

• Request deletion (subject to exceptions)

• Opt out of sale of personal information

• Non-discrimination for exercising privacy rights

To submit CCPA requests: privacy@mocarpros.com

We may verify identity before processing requests.

Nevada Privacy Rights

Nevada residents may opt out of the sale of personal information by emailing:

privacy@mocarpros.com
Subject line: “Nevada Privacy Right”

Contacting Us

Email: privacy@mocarpros.com
Mail: 2800 Shoreline Dr. Suite 280, Denton, TX 76210 U.S.A.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Continued use of our services after updates constitutes acceptance of the revised policy.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.